The basic Functions of management
In the early part of the twentieth century, French industrialist Henri Fayol wrote that all managers perform five management functions: planning, organizing, commanding, coordinating, and controlling. 5 Today, we have condensed these to four: planning, organizing, leading, and controlling.
Planning
A process that includes defining goals, establishing strategy, and developing plans to coordinate activities.
Organizing
Determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made.
Leading
A function that includes motivating employees, directing others, selecting the most effective communication channels, and resolving conflicts.
Controlling
Monitoring activities to ensure they are being accomplished as planned and correcting any significant deviations.
So, using the functional approach, the answer to the question “What do managers do?” is that they plan, organize, lead, and control.
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